ReceiptRoller Inc. Launches Global Zendesk Operation Team Service for APAC Region

Nagano, Japan — July 1st 2025

ReceiptRoller Inc. today announced the launch of its new Global Zendesk Operation Team Service, providing professional Zendesk-certified customer service agents specialized in supporting businesses across the Asia-Pacific (APAC) region. This new service extends ReceiptRoller’s long-standing expertise in customer experience (CX) and multilingual operations to global companies seeking reliable, timezone-aligned Zendesk operations.

Supporting Businesses in APAC Timezones and Languages

The service offers access to professional agents who operate within major APAC timezones — including Japan, Singapore, Australia, and Southeast Asia — ensuring real-time customer interaction and seamless ticket handling throughout the region. With multilingual capabilities covering Japanese, English, Chinese, and Korean, ReceiptRoller’s Zendesk team helps global businesses deliver localized support without compromising response speed or quality.

Built on Zendesk Expertise

As a Zendesk Technology Alliance Partner, ReceiptRoller has developed deep operational expertise across the Zendesk suite — including Support, Guide, Talk, and Explore. The new operation team service extends that foundation by providing companies with a ready-to-deploy, professionally managed customer support operation, configured and optimized for their specific Zendesk environments.

Flexible Engagement for Global Teams

Businesses can choose from flexible engagement models, including full-time Zendesk administrators, multilingual customer support agents, and project-based operation teams. ReceiptRoller’s managed approach allows companies to scale quickly while maintaining Zendesk best practices in automation, workflows, and performance reporting.

Comment from ReceiptRoller

“Many global companies struggle to maintain consistent customer experiences across time zones and languages,” said Sho Shimoda, CEO of ReceiptRoller Inc. “Our new Zendesk operation team fills that gap — offering professional, regionally aligned agents who understand both the technology and the customer culture of APAC markets.”

About ReceiptRoller Inc.

ReceiptRoller Inc. is a technology company based in Tokyo, Japan, building software and managed services that connect global customer operations with next-generation automation and AI tools. Its ecosystem includes TrustDesk Cloud, a secure remote CS workspace, and AB (formerly ActionBridge), a Microsoft Teams–based task and project management platform for enterprise collaboration.